Payment

You must pay in full by debit, credit card or PayPal Secure Checkout in advance when you submit an order through our Website.

Payment will be collected at the time of placing the order. Full payment must be received in advance before any goods are prepared or dispatched. If any payment is subsequently withdrawn, disputed, charged back or reversed in any way by you, you will have to pay the full amount of the sale, plus an administration fee and any additional fees incurred by Oh Lá Lá Roses. If you are placing an order through a company, we may agree to credit terms via a separate written agreement. Please contact us to make arrangements.

Cancellation/Refunds
Orders cannot be cancelled once Oh Lá Lá Roses has begun processing the order. In order to promptly deliver our arrangements as fresh as possible, the processing of an order commences almost immediately once you have submitted your order. However, should you wish to change or cancel your order, you are welcome to call us to check whether the processing of an order has commenced, and if it has not we may be able to accommodate your request to cancel and will do our best to meet your needs. Any changes to or cancellation of an order can only be made with Oh Lá Lá Roses’ prior written approval and additional charges may apply. Any agreement by Oh Lá Lá Roses to accommodate a cancellation request will be conditioned upon payment of any and all costs, charges and expenses already incurred by Oh Lá Lá Roses to that point, and you agree that such amounts may be deducted from any payments previously made to Oh Lá Lá Roses. During routine website maintenance, any pricing issues may not be honored and orders may be cancelled and refunded when improper rates are applied. Accordingly, we encourage you to carefully check your order before submitting it.